The best advice I’ve ever received about luxury customer service- Casey Flannery

As a luxury real estate agent, you play many parts over the course of a day. From the moment you enter this industry, you are negotiating the fluctuating world of luxury markets, networking with a fascinating clientele, and connecting those clients with the most stunning and exclusive homes.

For many agents, a reliable piece of advice can make all the difference when moving into the high-end customer service space. We asked five Sotheby’s International Realty agents to look back and share the lessons that gave them the edge in their luxury careers.